18h ago
Customer Service Delivery Advocate
Augusta, GA
$35.4k-$39.5k / year
full-timemidretail
๐ผ About This Role
You'll deliver vehicles to customers' doors and provide exceptional service as part of Carvana's market operations team. You'll drive custom car haulers, load and unload vehicles, and complete paperwork while driving customer satisfaction. This role offers performance-based pay progression and fast-track advancement opportunities.
๐ฏ What You'll Do
- Deliver vehicles to customers' doors using custom car haulers
- Frequently load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect and maintain safe operation of the car-hauler
๐ Requirements
- At least 2 years of customer-facing experience
- Valid driver's license with clean driving record
- Ability to obtain a Notary within 90 days (employer-sponsored)
- Ability to lift 50 lbs and perform physically demanding tasks
โจ Nice to Have
- Experience in automotive or delivery services
- Chauffeur's license (in certain states)
- Vehicle Verifier license (in certain states)
๐ Benefits & Perks
- ๐ฅ 100% Company Paid Healthcare Premiums plus dental and vision
- ๐๏ธ Generous PTO: 13 days first year, increasing to 20 days
- ๐ฐ Performance-Based Compensation with raises every 90 days ($0.50/hr)
- ๐ Tuition Reimbursement and Student Loan Repayment Program
- ๐ Carvana Shares annual equity grant and Employee Stock Purchase Plan
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Interviewยท 45 min
- 3Offerยท 1 week
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