💼 About This Role

You'll be the face of Deliveroo for French-speaking partners, ensuring a seamless launch on our platform. You'll act as the primary contact guiding SMBs through setup, collaborating with Sales and Account Management. This role offers visible impact in a fast-paced, global marketplace.

🎯 What You'll Do

• Act as primary contact for new restaurants, guiding them through setup.
• Provide high-level support, answering queries with speed and accuracy.
• Collaborate with Sales and Account Management for smooth transitions.
• Execute daily call plans to hit KPIs while maintaining positive experience.

📋 Requirements

• Native or fluent in French and English.
• Strong phone presence and confidence for outbound calls.
• Ability to work to tight deadlines in a fast-paced environment.
• Comfortable using IT systems and CRM tools.

✨ Nice to Have

• Previous experience in customer service, sales, or onboarding.
• Experience in a target-driven environment.

🎁 Benefits & Perks

• 🔧 Visible impact every day.
• 🌱 Fast learning in entrepreneurial environment.
• 🧠 Career building with development opportunities.
• 🌎 Inclusive culture with collaborative teams.

📨 Hiring Process

Interview typically includes 3-4 stages.

🚩 Heads Up

• Salary range includes bonus which may be variable.
• Remote only after probation, initially on-site/hybrid implied.
• Role combines onboarding, support, and sales KPIs.