5h ago
Provider Support Coordinator
Pittsburgh, PA
full-timemidhealthcare technology
Tech Stack
Description
You will support the Practice Access Management team by maintaining provider accounts in Salesforce, ensuring data integrity, and conducting outbound calls to provider offices for marketing opt-ins and information validation. Your work bridges data quality and provider engagement, enabling successful account growth.
Requirements
- 1-3 years experience in operations, admin support, data entry, or sales operations
- Strong attention to detail and data accuracy
- Experience with CRM platforms (Salesforce preferred)
- Excellent communication skills for professional outreach
- Strong organizational and multitasking ability
Responsibilities
- Create, update, and maintain provider accounts and contacts in Salesforce
- Clean up records by fixing duplicates and ensuring proper account hierarchy
- Complete and validate required account fields for downstream workflows
- Make outbound calls to provider offices for opt-ins and verification
- Document handoffs to PAM team with accurate notes
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