🛠 Tech Stack

💼 About This Role

You'll own the post-sales data model in Salesforce and design the renewal pipeline infrastructure for a high-growth B2B SaaS company. You'll partner with CS, Finance, and RevOps to drive GRR and NRR reporting. This is a unique opportunity to join a generational company redefining enterprise AI for finance.

🎯 What You'll Do

• Own Salesforce post-sales data model including account health and renewal tracking
• Design and maintain renewal pipeline with stage definitions and forecasting methodology
• Build customer health framework with product usage and engagement dashboards
• Partner with Finance and Legal on contract infrastructure and renewal workflows

📋 Requirements

• 5+ years in CS Operations, Revenue Operations, or Sales Operations at B2B SaaS
• Strong Salesforce proficiency and experience with CS platform administration
• Experience building cohort retention models and ARR/NRR reports
• Experience supporting renewal forecasting process in a high-growth environment

✨ Nice to Have

• Familiarity with consumption-based or hybrid billing models
• Experience with professional services or advisory revenue operations
• Experience with BI tools like Sigma, Looker, or Tableau

🎁 Benefits & Perks

• 🚀 Exceptional traction with world's largest financial institutions
• 🌐 World-class team with high talent density
• ⚡ Velocity and rapid learning environment
• 🔬 Frontier technology in cutting-edge AI systems

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Assessment· 60 min
4. 4Team Interview· 45 min