1d ago
Customer Success and Onboarding Manager
United States
$80k-$120k / year
full-timejunior Remotesoftware
๐ผ About This Role
You'll own the onboarding and early success of customers, ensuring the Wonderly platform launches ads, generates traffic, and converts leads. Your core impact is diagnosing where the funnel breaks and fixing it. You'll work in a high-intensity startup environment with YC and Sam Altman backing.
๐ฏ What You'll Do
- Own onboarding and early success of each customer
- Launch and monitor ads, website, and funnel performance
- Diagnose issues across the full funnel
- Work directly with customers to ensure follow-through on leads and processes
๐ Requirements
- 1-4 years experience in a high-performance environment
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities at once
- High ownership and accountability
โจ Nice to Have
- Experience with marketing, ads, or customer operations
- New grads with high-level performance in school or sports
๐ Benefits & Perks
- ๐ฐ Base Salary $80k-$120k
- ๐ Equity in Wonderly
- ๐ Remote work from North America & Canada
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 60 min
- 3Technical Assessmentยท 60 min
๐ฉ Heads Up
- Expected 60-70 hours per week
- High intensity, burnout-risk culture
- Vague requirements and ambiguous success criteria
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