💼 About This Role

You'll act as the primary partner for Mighty Pro Hosts, helping them unlock their community's potential through strategic guidance. You'll own the full customer lifecycle from onboarding to renewal, ensuring measurable success. This role offers a chance to shape the future of community-driven digital businesses.

🎯 What You'll Do

• Serve as primary relationship owner for Pro Hosts from sign-up through renewal.
• Develop custom quotes for additional services aligning with Host needs.
• Partner with Hosts to increase adoption of key product features.
• Map out success plans to exceed Host goals and deliver results.

📋 Requirements

• Proven experience in Customer Success with track record of exceptional results.
• Strong organizational and relationship-building skills for complex client management.
• Experience managing high-value accounts with successful brands or creators.
• Proactive and dynamic approach thriving in a fast-paced, growing environment.