10h ago

Sales & Service Manager

Baltimore, MD

$60k-$76k / year

full-timeretail

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead the Sales Service team to deliver exceptional guest experiences and drive business results at ALO's Harbor East store. You'll analyze sales opportunities, coach team members, and partner with the General Manager to execute strategy. This role offers leadership development and competitive benefits in a dynamic retail environment.

๐ŸŽฏ What You'll Do

  • Investigate and root cause sales opportunities with the General Manager
  • Oversee Sales Service team to execute exceptional guest experience
  • Build client relationships with customers daily
  • Ensure effective sales floor coverage and lead selling initiatives

๐Ÿ“‹ Requirements

  • 3-5 years of retail or related industry leadership experience
  • Working knowledge of MS Office (Word, Excel, Outlook)
  • Ability to lift, push, carry or move up to 50 pounds
  • Ability to stand and move for an entire shift

โœจ Nice to Have

  • Experience with workforce solutions and scheduling
  • Familiarity with ALO's brand and guiding principles

๐ŸŽ Benefits & Perks

  • ๐Ÿ›๏ธ Generous employee discount on ALO products
  • ๐Ÿ‹๏ธ Free ALO Wellness Club membership with streaming classes
  • ๐Ÿฅ Competitive medical, dental, vision (full-time)
  • ๐Ÿ’ฐ 401K with company matching (full-time)
  • ๐Ÿ‘• Monthly store incentives and clothing allowance

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Phone Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3On-site Interviewยท 60 min
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