10h ago
Sales & Service Manager
Baltimore, MD
$60k-$76k / year
full-timeretail
๐ Tech Stack
๐ผ About This Role
You'll lead the Sales Service team to deliver exceptional guest experiences and drive business results at ALO's Harbor East store. You'll analyze sales opportunities, coach team members, and partner with the General Manager to execute strategy. This role offers leadership development and competitive benefits in a dynamic retail environment.
๐ฏ What You'll Do
- Investigate and root cause sales opportunities with the General Manager
- Oversee Sales Service team to execute exceptional guest experience
- Build client relationships with customers daily
- Ensure effective sales floor coverage and lead selling initiatives
๐ Requirements
- 3-5 years of retail or related industry leadership experience
- Working knowledge of MS Office (Word, Excel, Outlook)
- Ability to lift, push, carry or move up to 50 pounds
- Ability to stand and move for an entire shift
โจ Nice to Have
- Experience with workforce solutions and scheduling
- Familiarity with ALO's brand and guiding principles
๐ Benefits & Perks
- ๐๏ธ Generous employee discount on ALO products
- ๐๏ธ Free ALO Wellness Club membership with streaming classes
- ๐ฅ Competitive medical, dental, vision (full-time)
- ๐ฐ 401K with company matching (full-time)
- ๐ Monthly store incentives and clothing allowance
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Phone Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3On-site Interviewยท 60 min
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