💼 About This Role

You'll create a warm, inclusive experience for customers as a Sales Associate at Knix's Robson Street store. Your core impact is guiding customers through personalized product recommendations to drive sales and loyalty. This role stands out with a competitive pay plus monthly bonus and generous product discounts.

🎯 What You'll Do

• Greet customers and guide them through product selection and fitting.
• Meet sales targets and KPIs like AOV, CVR, and UPT.
• Maintain visual standards and store organization.
• Handle customer interactions with care and escalate issues as needed.

📋 Requirements

• Work authorization in Canada and must be 18 years or older.
• Ability to lift packages up to 25 lbs and stand for long periods.
• Flexible schedule including evenings, weekends, and holidays.

✨ Nice to Have

• Previous customer service or retail experience.
• Experience with sales KPIs and targets.

🎁 Benefits & Perks

• 💵 Competitive Pay plus monthly bonus.
• 🎁 Generous Product Discounts and gratis program.
• 🧠 Mental Health Platform access for therapy and coaching.
• 🚀 Career Advancement opportunities from within.

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 day