💼 About This Role

You'll own post-sales relationships with tech startups, driving customer retention and ARR growth. You'll use data analysis to improve the customer experience and minimize churn. Join a rapidly growing Series C company disrupting compliance.

🎯 What You'll Do

• Own post-sales relationships with existing and new customers
• Contribute to growing annual recurring revenue
• Improve customer experience through data analysis
• Maximize customer retention and minimize churn

📋 Requirements

• 3-5 years experience in a customer-facing role
• SaaS startup experience
• High computer literacy and ability to learn new software
• Strong communication skills in English

✨ Nice to Have

• Compliance, audit, or risk management experience
• Bachelor's degree

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 🏥 Exceptional health, dental, and vision care
• 💰 Performance-based bonus
• 📈 Early equity in a fast-growing company

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min