💼 About This Role

You'll lead the collections team to achieve target recovery in a specified area. Your core impact is controlling collection flow and managing performance of collection officers. This role offers the opportunity to drive results in a high-growth fintech environment.

🎯 What You'll Do

• Achieve collection targets for assigned area
• Control flow cases and focus on non-starters
• Ensure adequate team availability per bucket/segment
• Manage productivity and conduct weekly reviews

📋 Requirements

• 4+ years of collections experience
• People management skills
• Strong negotiation skills
• Working knowledge of computers

✨ Nice to Have

• Background check and training management experience
• Legal/police issue handling in collections

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 30 min

🚩 Heads Up

• Role mixes collections management with operational tasks like training and legal support, which may indicate inconsistent expectations