Tech Stack

Description

You will drive expansion revenue by identifying upsell and cross-sell opportunities within an existing SMB customer base. Through proactive outreach and discovery conversations, you'll align Nextiva's AI-powered platform to solve real business challenges and deliver measurable outcomes.

Requirements

• 2+ years in sales, account management, or customer-facing roles in fast-paced environment
• Proven ability to meet or exceed performance goals (revenue, retention, activity-based)
• Advanced English fluency (spoken and written)
• Comfortable with outbound engagement and proactive communication
• Self-motivated and resourceful

Responsibilities

• Drive Expansion Revenue: identify and close upsell and cross-sell opportunities
• Proactive Outreach: engage customers consistently via calls, email, SMS
• Deliver Value-Focused Demos: showcase solutions that solve specific business problems
• Own the Sales Cycle: manage pipeline, forecasting, and follow-up using Salesforce
• Position AI-Powered Solutions: articulate value of AI-driven capabilities