Description

You will support store goals by driving exceptional customer service, operational integrity, and team development. Responsibilities include clienteling, leading product knowledge sessions, managing schedules, and assisting with financial and inventory management.

Requirements

• Previous retail management experience
• Strong clienteling and customer service skills
• Ability to manage schedules and payroll
• Experience in training and developing staff
• Analytical skills to assess sales and financial results

Responsibilities

• Create and foster a customer database and implement a Personal Shopper Program
• Lead product knowledge sessions and communicate customer feedback to managers
• Open and close store, monitor payroll goals, and assume Store Manager responsibilities in their absence
• Achieve financial plans, manage sales and wage budgets, and monitor expenses
• Recruit, train, and motivate team to ensure service and sales goals are met