1d ago

Driver Management Associate

Dhaka

โœจ $22k-$32k / yearest.

full-timemide-commerce

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead driver management and service quality improvement for a leading on-demand delivery platform in Dhaka. You'll ensure flawless corporate service fulfillment through data-driven analysis and strategic driver engagement. This role offers the chance to drive offline-to-online conversion and reactivate churned drivers.

๐ŸŽฏ What You'll Do

  • Conduct data-driven analysis on location metrics and driver quality.
  • Execute strategic calls and follow-ups to driver partners.
  • Manage driver mission setups and utilize PDS incentives.
  • Reactivate churned drivers by analyzing historical churn data.

๐Ÿ“‹ Requirements

  • Bachelor's Degree in any discipline
  • Minimum 3 years of experience in a similar role
  • Advanced skills in Microsoft Excel and Google Sheets
  • Strong communication and selling skills

โœจ Nice to Have

  • Knowledge of Tableau or Power BI
  • Experience in In-App Comms and CRM
  • Previous experience in driver/community management

๐ŸŽ Benefits & Perks

  • ๐Ÿš€ Work with a unicorn startup in the on-demand delivery space
  • ๐ŸŒ Global exposure across SEA and LATAM markets
  • ๐Ÿ“Š Data-driven culture with hands-on impact on driver operations
  • ๐ŸŽฏ Career growth in a fast-growing company

๐Ÿ“จ Hiring Process

Estimated timeline: 3-5 weeks ยท AI estimate

  1. 1Application Reviewยท 1-2 weeks
  2. 2Phone Screenยท 30 min
  3. 3Interview with Hiring Managerยท 45 min
  4. 4Offerยท 1 week

๐Ÿšฉ Heads Up

  • Role mixes driver management with sales conversion tasks
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