1d ago
Customer Service Delivery Advocate
Fresno, CA
$45.8k-$49.9k / year
full-timejuniorretail
๐ผ About This Role
You'll deliver vehicles to customers' doors using custom car haulers and handle loading/unloading. You'll provide exceptional service in the car-buying process for a Fortune 500 company with fast-track advancement opportunities.
๐ฏ What You'll Do
- Deliver vehicles to customers using custom car haulers
- Load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect car-hauler to ensure safe operation
๐ Requirements
- 2+ years customer-facing experience
- Valid driver's license with clean driving record
- Ability to lift 50 lbs and perform physical tasks
- Obtain notary license within 90 days (company-sponsored)
โจ Nice to Have
- Previous vehicle delivery experience
- Comfortable driving large vehicles
- Bilingual skills
๐ Benefits & Perks
- ๐ฅ 100% Company Paid Healthcare Premiums plus Dental & Vision
- ๐ฐ Performance-Based Compensation with $0.50 increase every 90 days
- ๐๏ธ Generous PTO - 13 days first year, increasing to 20 days
- ๐ Tuition Reimbursement or Student Loan Repayment Program
- ๐ Equity - Carvana shares and Employee Stock Purchase Plan
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท 24 hrs
๐ฉ Heads Up
- Role requires 7-day availability with rotating days off
- Combines delivery driving with physical loading/unloading work
- Multiple licensing requirements (notary, chauffeur, salesperson) depending on state
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