1d ago

Customer Service Delivery Advocate

Fresno, CA

$45.8k-$49.9k / year

full-timejuniorretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers and handle loading/unloading. You'll provide exceptional service in the car-buying process for a Fortune 500 company with fast-track advancement opportunities.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect car-hauler to ensure safe operation

๐Ÿ“‹ Requirements

  • 2+ years customer-facing experience
  • Valid driver's license with clean driving record
  • Ability to lift 50 lbs and perform physical tasks
  • Obtain notary license within 90 days (company-sponsored)

โœจ Nice to Have

  • Previous vehicle delivery experience
  • Comfortable driving large vehicles
  • Bilingual skills

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ 100% Company Paid Healthcare Premiums plus Dental & Vision
  • ๐Ÿ’ฐ Performance-Based Compensation with $0.50 increase every 90 days
  • ๐Ÿ–๏ธ Generous PTO - 13 days first year, increasing to 20 days
  • ๐Ÿ“š Tuition Reimbursement or Student Loan Repayment Program
  • ๐Ÿ“ˆ Equity - Carvana shares and Employee Stock Purchase Plan

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Offerยท 24 hrs

๐Ÿšฉ Heads Up

  • Role requires 7-day availability with rotating days off
  • Combines delivery driving with physical loading/unloading work
  • Multiple licensing requirements (notary, chauffeur, salesperson) depending on state
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