🛠 Tech Stack

💼 About This Role

You'll drive customer retention and expansion for the Picus Security Validation Platform. Your core impact is ensuring enterprise customers realize value and identifying growth opportunities. This role stands out for its blend of technical advisory and strategic account growth.

🎯 What You'll Do

• Refine onboarding, adoption plans, and quarterly business reviews
• Drive product adoption and identify expansion opportunities
• Lead customer advocacy initiatives like case studies and references
• Collaborate with Sales, Product, and Support teams on escalations

📋 Requirements

• BS degree or equivalent in Security, Cloud, or Network Systems
• 5+ years in Sales Engineering or Customer Success role
• Experience building executive relationships and strategic account planning
• Broad technology experience in risk visibility, cloud, networking, and security

✨ Nice to Have

• Experience with Breach and Attack Simulation (BAS) tools
• Familiarity with Numi AI or similar AI platforms
• Industry certifications like CISSP or AWS Solutions Architect

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 💰 Competitive base salary plus variable compensation
• 🏥 Comprehensive health, dental, and vision insurance
• 📈 401(k) matching
• 🏠 Remote-first culture

🚩 Heads Up

• Requires 5+ years experience but title is 'Account Manager' (typically mid-level)
• Role blends customer success, sales engineering, and account management responsibilities
• Travel required despite 'remote' designation