1d ago
Director, Issues & Crisis Intelligence
Atlanta, Georgia, United States
$60k-$140k / year
full-timedirectormedia
π Tech Stack
πΌ About This Role
You'll lead issues, crisis, and reputation intelligence programs for high-profile organizations, translating media and stakeholder data into actionable insights for executive decision-making. You'll serve as a senior client-facing advisor, designing monitoring solutions and dashboards that provide near-real-time intelligence. This role sits at the intersection of data, communications, and risk, helping clients anticipate and respond to narrative shifts.
π― What You'll Do
- Lead end-to-end delivery of issues, crisis, and reputation intelligence programs
- Serve as senior client-facing advisor translating data into strategic counsel
- Design media monitoring and listening solutions across earned, social, and digital channels
- Develop early-warning and trend-detection models for escalation risks
- Build scalable dashboards delivering nearβreal-time intelligence
π Requirements
- 7+ years in analytics, business intelligence, or media intelligence
- 2+ years in leadership
- Experience supporting issues management or crisis communications programs
- Proficiency using social listening tools (Meltwater, Brandwatch, TalkWalker, etc.)
- Dashboarding expertise (Tableau, Power BI, Looker)
β¨ Nice to Have
- Degree in quantitative or communications-related field
- Experience applying AI to media analysis or trend detection
- Familiarity with global media landscapes
π Benefits & Perks
- ποΈ Unlimited PTO
- π Professional development opportunities
- π€ Mentorship programs with industry leaders
- π’ Hybrid work model (four days in office)
- π° Competitive benefits package (see link)
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter CallΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3Technical/ Case InterviewΒ· 60 min
- 4Final RoundΒ· 45 min
π© Heads Up
- Salary range unusually wide (60k-140k), may indicate ambiguity
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