🛠 Tech Stack

💼 About This Role

You'll lead enterprise AI Agent implementations for a conversational AI platform. Your work will define scalable deployment processes and accelerate time-to-value for customers. This role offers the chance to build a new function from the ground up.

🎯 What You'll Do

• Lead enterprise AI Agent implementations from kickoff through rollout.
• Design implementation strategies tailored to customer goals and technical environment.
• Build and own the Implementation playbook for scalable deployments.
• Partner cross-functionally to scope requirements and configure solutions.

📋 Requirements

• 4+ years in implementations, consulting, or customer-facing technical roles.
• Experience leading complex software or AI implementations with measurable results.
• Technical fluency with SaaS platforms, integrations, and APIs.
• Strong operational instincts with experience building scalable processes.

✨ Nice to Have

• Experience deploying AI, automation, or customer service platforms.
• Familiarity with Zendesk or Salesforce.
• Experience building a new function or operating model from scratch.

🎁 Benefits & Perks

• 🏖️ Take what you need vacation policy
• 🏥 Medical, Dental, Vision coverage for you and family
• 🍱 Daily lunches and snacks in office
• 👶 Parental Leave
• 🧬 Fertility and family building benefits through Carrot

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical assessment· 60 min