🛠 Tech Stack

💼 About This Role

You'll provide IT support for end users and infrastructure at a civil engineering firm. You'll own and resolve complex technical issues while assisting with hardware deployment and maintenance. This hybrid role offers professional development resources and a supportive team environment.

🎯 What You'll Do

• Provide Service Desk support and diagnose end-user issues
• Install operating systems and applications, configure computers
• Travel to local offices for on-site support
• Document resolutions and update helpdesk tickets

📋 Requirements

• 3-5 years related support experience in a Microsoft Windows environment
• High school diploma or equivalent
• Familiarity with personal computer hardware and software configurations

✨ Nice to Have

• A+ or MCP certification
• Experience with civil engineering apps: AutoCAD, Civil3D, ProjectWise

🎁 Benefits & Perks

• 🏖️ Flexible hybrid schedule after 30 days
• 💰 Performance bonuses and employee stock program
• 📚 Education reimbursement and professional development
• 🏥 Medical, dental, vision insurance
• 🏆 Retirement 401(k) with company match

🚩 Heads Up

• Experience range (3 months to 5 years) is vague, but requirement lists 3-5 years