3h ago
Customer Experience Specialist (Leasing/Customer Service)
North Carolina - Winston-Salem
full-timeProperty Management
Description
You will help residents feel at home and assist prospective renters in finding their perfect apartment. Your upbeat attitude, communication skills, and problem-solving will be key to ensuring everyone feels at home.
Requirements
- Upbeat attitude and strong communication skills
- Ability to work a flexible schedule including weekends and evenings
- Desire to solve problems and provide excellent customer service
- Ability to stand and greet customers professionally
- Willingness to learn and grow into future management positions
Responsibilities
- Greet customers with a smile and provide prompt responses via phone, email, and text
- Ensure apartments and amenities meet quality standards for tours and move-ins
- Maintain understanding of pricing and availability of apartment homes
- Assist in planning community events and social media marketing
- Organize package room and maintain community communications
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