3h ago

Customer Experience Specialist (Leasing/Customer Service)

North Carolina - Winston-Salem
full-timeProperty Management

Description

You will help residents feel at home and assist prospective renters in finding their perfect apartment. Your upbeat attitude, communication skills, and problem-solving will be key to ensuring everyone feels at home.

Requirements

  • Upbeat attitude and strong communication skills
  • Ability to work a flexible schedule including weekends and evenings
  • Desire to solve problems and provide excellent customer service
  • Ability to stand and greet customers professionally
  • Willingness to learn and grow into future management positions

Responsibilities

  • Greet customers with a smile and provide prompt responses via phone, email, and text
  • Ensure apartments and amenities meet quality standards for tours and move-ins
  • Maintain understanding of pricing and availability of apartment homes
  • Assist in planning community events and social media marketing
  • Organize package room and maintain community communications
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