🛠 Tech Stack

💼 About This Role

You'll manage day-to-day IT operations for a distributed workforce in a SaaS-first ecosystem, supporting systems like Microsoft 365 and Slack. You'll oversee help desk performance, manage hardware lifecycle, and implement projects to improve reliability and security.

🎯 What You'll Do

• Oversee daily IT systems and service operations
• Manage company-issued hardware and SaaS platforms
• Provide escalated user support and manage help desk
• Drive improvements to system performance and reliability

📋 Requirements

• 2+ years in an IT Manager or senior IT role
• Experience managing external vendor relationships
• Expertise with SaaS environments (Microsoft 365, Slack, Atlassian)
• Knowledge of IT security and identity management

✨ Nice to Have

• Relevant IT certifications (CompTIA A+, Microsoft Certified)
• Experience with Entra ID and Intune
• Familiarity with ITIL framework

🎁 Benefits & Perks

• 🖥️ Company hardware provided
• 🏠 Hybrid work flexibility
• 📚 Professional development support

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Technical interview· 45 min
3. 3Final round with Director· 60 min