💼 About This Role

You'll lead customer initiatives for a specialty medication platform, balancing customer success, pharmacy operations, and financial growth. You'll build stakeholder relationships and drive program performance. This role requires 50% travel to customer sites.

🎯 What You'll Do

• Build and maintain relationships with stakeholders
• Conduct Quarterly Business Reviews with customers
• Monitor communication channels for operational gaps
• Oversee program P&L to meet profitability targets

📋 Requirements

• 8+ years of professional experience
• 3-5 years in program management or similar role
• Experience in the pharmacy space
• Proficient in financial data analysis

✨ Nice to Have

• Specialty pharmacy experience
• Experience with P&L management

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 🏠 Remote work
• 👶 Generous parental leave
• 🏥 Comprehensive healthcare
• 💰 Equity stake

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 45 min
2. 2Hiring Manager Interview· 60 min
3. 3Panel Interview· 90 min

🚩 Heads Up

• Requires 50% travel
• Role combines customer success, operations, and financial growth - may be overly broad