19h ago
Mid-level Support Analyst N2 e N3
Região Metropolitana de Campinas, Brazil
✨ $60k-$90k / yearest.
full-timemid Hybridconsulting
🛠 Tech Stack
💼 About This Role
You'll join a global tech transformation company with over 8,000 CI&Ters, providing sustentation support for complex PL/SQL and APEX systems. You'll resolve production issues and perform root cause analysis to ensure operational continuity.
🎯 What You'll Do
- Investigate and resolve production issues with urgency.
- Perform root cause analysis to prevent recurring problems.
- Handle N3 support tickets and escalate as needed.
- Identify and implement process improvements.
📋 Requirements
- Oracle PL/SQL development experience.
- APEX Oracle knowledge.
- Experience in sustentation of complex technical solutions.
- Ability to communicate with internal teams and end users.
✨ Nice to Have
- Azure DevOps knowledge.
- Backend skills: Java 11, Spring Boot, JPA, Junit, Mockito.
- Frontend skills: Angular 8+, JavaScript, HTML5, CSS3.
📨 Hiring Process
Estimated timeline: 2-4 weeks · AI estimate
- 1Recruiter Screen· 30 min
- 2Technical Interview· 60 min
- 3Hiring Manager Interview· 45 min
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