🛠 Tech Stack

💼 About This Role

You'll act as a strategic advisor for top enterprise accounts in a SaaS environment, driving adoption and renewal readiness. You'll partner with cross-functional teams to deliver sustained value and guide customers through large-scale deployments. This role offers the chance to shape best practices for a growing enterprise customer success program.

🎯 What You'll Do

• Own success of top enterprise accounts with complex stakeholder structures
• Build relationships with executive sponsors, champions, and end users
• Develop and execute customer success plans aligned to measurable outcomes
• Lead business reviews communicating value, adoption, and risks

📋 Requirements

• 3+ years in a customer-facing SaaS role with renewal ownership
• Experience supporting enterprise customers with multi-stakeholder orgs
• Background in construction technology or direct construction experience
• Comfort driving adoption through enablement and change management

✨ Nice to Have

• Experience with business reviews and executive presentations
• Familiarity with Fieldwire or similar construction platforms

🎁 Benefits & Perks

• 💰 Competitive salary with up to 30% corporate bonus
• 🏠 Remote work within the US

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min