🛠 Tech Stack

💼 About This Role

You'll engage and nurture new customer relationships during their trial period, driving maximum conversion to paid subscriptions. You'll showcase HighLevel's value proposition and provide consultative support via Zoom, phone, email, and SMS. This role combines customer success with inside sales in a high-performance, remote-first environment.

🎯 What You'll Do

• Identify, engage and nurture new customer relationships
• Align solutions to customer goals, needs and objectives
• Conduct consultative trial engagement via Zoom
• Collaborate with cross-functional teams to identify compelling solutions

📋 Requirements

• 0-2 years of previous customer service or sales development experience
• Strong technical aptitude with HighLevel software
• Working knowledge of CRM, marketing automation, social media management

✨ Nice to Have

• Bachelor's Degree or equivalent SaaS experience
• Experience with technical documentation and presentation skills

🎁 Benefits & Perks

• 🏖️ Remote-first culture
• 📈 Performance-based atmosphere with autonomy
• 🌍 Global team across 10+ countries

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Role Play Assessment· 60 min