1d ago

Customer Product Success Trainer

Paris

โœจ $45k-$60k / yearest.

full-time Hybridmedia

๐Ÿ’ผ About This Role

You'll onboard and train restaurant partners on TheFork Manager, our booking management solution. You'll ensure partner adoption and guide them through digital transformation. This role stands out for its impact on product improvement through structured field feedback.

๐ŸŽฏ What You'll Do

  • Onboard and train Partners on TheFork Manager
  • Ensure daily adoption and streamline service management
  • Guide Partners through digital transformation
  • Proactively retrain and propose refresh sessions

๐Ÿ“‹ Requirements

  • Native level French and fluency in English
  • Strong communication skills and stakeholder engagement
  • Team player mindset with flexibility in fast-paced environment

โœจ Nice to Have

  • Previous experience in training, onboarding, customer success
  • Experience with CRM (Salesforce is a plus)
  • Interest in tech, hospitality, and product adoption

๐ŸŽ Benefits & Perks

  • ๐Ÿ  Permanent contract
  • โš–๏ธ Flexible working (2 days home office per week + summer flexibility)
  • ๐Ÿ’ฐ Competitive fixed salary and bonus
  • ๐Ÿ• Lunch vouchers
  • ๐Ÿฅ Health insurance fully covered

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Callยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical Assessmentยท 60 min
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