1d ago
Customer Product Success Trainer
Paris
โจ $45k-$60k / yearest.
full-time Hybridmedia
๐ผ About This Role
You'll onboard and train restaurant partners on TheFork Manager, our booking management solution. You'll ensure partner adoption and guide them through digital transformation. This role stands out for its impact on product improvement through structured field feedback.
๐ฏ What You'll Do
- Onboard and train Partners on TheFork Manager
- Ensure daily adoption and streamline service management
- Guide Partners through digital transformation
- Proactively retrain and propose refresh sessions
๐ Requirements
- Native level French and fluency in English
- Strong communication skills and stakeholder engagement
- Team player mindset with flexibility in fast-paced environment
โจ Nice to Have
- Previous experience in training, onboarding, customer success
- Experience with CRM (Salesforce is a plus)
- Interest in tech, hospitality, and product adoption
๐ Benefits & Perks
- ๐ Permanent contract
- โ๏ธ Flexible working (2 days home office per week + summer flexibility)
- ๐ฐ Competitive fixed salary and bonus
- ๐ Lunch vouchers
- ๐ฅ Health insurance fully covered
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical Assessmentยท 60 min
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