Tech Stack

Description

You will oversee virtual and hybrid meeting operations, ensuring reliable execution of enterprise collaboration platforms and conference room technologies. You will support high-visibility meetings, maintain platform performance, and ensure seamless user experiences across all environments.

Requirements

• Bachelor's degree in IT, AV/Telecommunications, or related field
• 4+ years experience managing enterprise virtual meeting platforms in federal or large enterprise environment
• Hands-on experience with Microsoft Teams (including Teams Phone), Zoom for Government, and hybrid A/V systems
• Experience supporting high-visibility meetings and troubleshooting real-time collaboration issues
• Active Public Trust Tier clearance or ability to obtain

Responsibilities

• Oversee daily operations of virtual and hybrid meeting platforms including Microsoft Teams, Teams Phone, Zoom for Government, and A/V systems
• Schedule, test, and execute high-visibility meetings and large-scale events including after-hours support
• Coordinate with stakeholders to resolve platform issues and support system administration
• Maintain and update ServiceNow knowledge base articles for meeting platforms
• Monitor and report conference room A/V equipment status, risks, and issues to leadership