1h ago

Customer Success Manager - China

Shanghai

$55k-$90k / yearest.

full-time HybridFinancial Technology (Payments)

🛠 Tech Stack

💼 About This Role

You'll develop long-term customer relationships for a global payments company that enables top brands to collect payments in emerging markets. You'll provide voice of customer feedback and collaborate on strategic goals. This role offers the chance to work with a diverse international team and impact millions of people's daily lives.

🎯 What You'll Do

  • Provide voice of customer feedback to internal teams.
  • Develop effective long-term key customer relationships.
  • Collaborate with customers to understand their goals.
  • Prioritize discovery of customer strategic needs and initiatives.

📋 Requirements

  • Customer Success experience (B2B preferred).
  • Advanced Excel skills.
  • Fluent English written and verbal.
  • Excellent communication and interpersonal skills.

✨ Nice to Have

  • Experience in payments.
  • Ability to travel.

🎁 Benefits & Perks

  • 🌍 International career with 30+ nationalities.
  • 🚀 Build with a global team.
  • 💡 Customer-centric culture.
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