Tech Stack

Description

You will prospect and close new e-commerce merchant partners, manage the full merchant lifecycle from onboarding to growth, and drive adoption of Koalafi's financing solutions. Collaborate with cross-functional teams to meet sales KPIs.

Requirements

• 2+ years inside sales and/or account management experience (Fintech, payments, or e-commerce preferred)
• Experience with e-commerce platforms such as Shopify, Magento, WooCommerce, or BigCommerce
• Ability to discuss checkout flows, conversion rates, plugins/apps, and basic technical concepts
• Strong communication skills, phone presence, and virtual presentation abilities
• CRM experience (Salesforce or similar)

Responsibilities

• Prospect and close new e-commerce merchant partners via outbound calling, inbound leads, email, and virtual selling
• Own the merchant lifecycle from initial outreach through onboarding and early-stage growth
• Serve as primary point of contact, driving adoption, performance, and account expansion
• Educate merchants on integrating and optimizing Koalafi financing across major e-commerce platforms
• Conduct virtual demos, presentations, and training sessions