💼 About This Role

You'll partner with customers during their first ~9 months of using Celigo, acting as a strategic advisor to guide them through integration adoption. This role ensures customers achieve measurable business value and clear stakeholder communication throughout their onboarding journey.

🎯 What You'll Do

• Lead onboarding engagements over a structured ~9-month journey
• Build and manage onboarding plans aligned with customer goals and timelines
• Partner with customers to design and build integrations, providing best practice guidance
• Track progress against success plans and proactively identify risks or delays

📋 Requirements

• Proven ability to manage customer-facing programs with multiple stakeholders
• Strong communication skills to articulate technical progress in business value terms
• Experience engaging with both technical teams and executive stakeholders
• Experience in onboarding, customer success, or solutions consulting in a SaaS role

✨ Nice to Have

• Familiarity with APIs, integration patterns, or automation platforms
• Exposure to AI-driven use cases or intelligent automation
• Experience with EDI or B2B integrations

🎁 Benefits & Perks

• 🏖️ Three weeks of vacation starting year one
• 💰 Monthly tech stipend
• 👶 Parental leave and generous benefits package
• 🏋️ Wellness days and holidays to recharge
• ⭐ Recognition and career development opportunities

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Assessment· 60 min