🛠 Tech Stack

💼 About This Role

You'll be an ambassador for patients, ensuring a seamless in-office experience at One Medical. You'll manage front-of-house duties and master technology to support a high-touch healthcare team. Join us in transforming healthcare, backed by Amazon's resources.

🎯 What You'll Do

• Perform patient check-in/check-out and insurance verification.
• Manage same-day schedule and appointment follow-up.
• Maintain office lobby appearance and supplies.
• Master technology suite including Slack, G-suite, and EMR.

📋 Requirements

• 1+ year experience in high-touch customer or patient-facing roles.
• Strong written and verbal communication skills.
• Proficiency in computer technology and typing.
• Experience working on collaborative, feedback-driven teams.

✨ Nice to Have

• Experience with EMR systems (e.g., 1Life).
• Knowledge of billing and insurance processes.
• Bilingual skills.

🎁 Benefits & Perks

• 🏖️ Paid sabbatical every five years.
• 🏥 Free One Medical memberships for you and family.
• 💰 Competitive Medical, Dental and Vision plans.
• 👶 Company paid maternity and paternity leave.
• 💵 401K match and credit towards emergency childcare.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 30 min
3. 3In-Person Interview· 1 hour

🚩 Heads Up

• Role titled 'Medical Receptionist' but requires proficiency in multiple software systems and technology suite.
• Mentions 'high-touch customer experience' but also includes heavy administrative tasks like insurance verification.