11h ago
Global Product Support Engineer
Phoenix, AZ
โจ $85k-$130k / yearest.
full-timemid
๐ผ About This Role
You'll serve as the go-to technical authority supporting advanced PECVD systems for a leading semiconductor equipment manufacturer. Your work directly impacts tool performance, customer confidence, and ASM's reputation for technical excellence. You'll collaborate globally and travel up to 50%.
๐ฏ What You'll Do
- Provide advanced technical support for complex electro-mechanical equipment and software systems
- Diagnose, troubleshoot, repair, and debug escalated issues from field engineers
- Partner with engineering teams to report insights for continuous improvement
- Support customer installations and deliver technical training
๐ Requirements
- 2+ years experience with PECVD in semiconductor manufacturing
- Bachelor's degree in Engineering (Mechanical or Electrical preferred)
- Strong understanding of electro-mechanical systems and software-driven equipment
- Willingness to travel up to 50% locally and internationally
โจ Nice to Have
- Experience with ALD technology
- Strong presentation skills and leading technical discussions
๐ Benefits & Perks
- ๐ Global exposure supporting leading semiconductor manufacturers
- ๐ฌ Work with advanced ALD technology
- ๐ค Collaborate with top engineering talent
- ๐ Career growth at the forefront of semiconductor innovation
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter phone screenยท 30 min
- 2Technical interviewยท 60 min
- 3On-site interviewยท half day
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