11h ago

Global Product Support Engineer

Phoenix, AZ

โœจ $85k-$130k / yearest.

full-timemid

๐Ÿ’ผ About This Role

You'll serve as the go-to technical authority supporting advanced PECVD systems for a leading semiconductor equipment manufacturer. Your work directly impacts tool performance, customer confidence, and ASM's reputation for technical excellence. You'll collaborate globally and travel up to 50%.

๐ŸŽฏ What You'll Do

  • Provide advanced technical support for complex electro-mechanical equipment and software systems
  • Diagnose, troubleshoot, repair, and debug escalated issues from field engineers
  • Partner with engineering teams to report insights for continuous improvement
  • Support customer installations and deliver technical training

๐Ÿ“‹ Requirements

  • 2+ years experience with PECVD in semiconductor manufacturing
  • Bachelor's degree in Engineering (Mechanical or Electrical preferred)
  • Strong understanding of electro-mechanical systems and software-driven equipment
  • Willingness to travel up to 50% locally and internationally

โœจ Nice to Have

  • Experience with ALD technology
  • Strong presentation skills and leading technical discussions

๐ŸŽ Benefits & Perks

  • ๐ŸŒ Global exposure supporting leading semiconductor manufacturers
  • ๐Ÿ”ฌ Work with advanced ALD technology
  • ๐Ÿค Collaborate with top engineering talent
  • ๐Ÿ“ˆ Career growth at the forefront of semiconductor innovation

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter phone screenยท 30 min
  2. 2Technical interviewยท 60 min
  3. 3On-site interviewยท half day
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