💼 About This Role

You'll manage inventory, deliver customer service, and oversee shop operations at M-KOPA depot locations. You'll conduct daily stock counts and ensure smooth inventory flow to field agents. This entry-level role is frontline in retail operations across Africa.

🎯 What You'll Do

• Conduct daily stock counts by scanning IMEIs
• Allocate stock to DSRs and follow up on retrievals
• Assist customers with upgrade process in shop
• Maintain clean and organized shop environment

📋 Requirements

• Bachelor's degree or certificate in any field
• Computer literacy and comfort with technology systems
• Multitasking abilities and strong organizational skills
• Customer service mindset with attention to detail

✨ Nice to Have

• Prior retail or inventory experience
• Familiarity with scanning devices or inventory software
• Experience in a team-based environment

🎁 Benefits & Perks

• 📚 Career development programs and coaching
• 👨‍👩‍👧 Family-friendly policies
• 🧘 Well-being support
• 🔄 Flexible work arrangements

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 30 min
3. 3Interview· 1 hour