🛠 Tech Stack

💼 About This Role

You'll serve as a trusted advisor to customers, driving product adoption and value using Conga's contract management and document automation solutions. Your core impact will be improving customer retention through targeted engagements and risk mitigation. This role offers dedicated onboarding and cross-functional exposure to grow your career.

🎯 What You'll Do

• Match Conga's capabilities to customer business goals for greater value
• Provide usage and adoption recommendations to drive ROI
• Identify and mitigate customer risks to improve retention
• Act as a customer advocate and cross-functional collaborator

📋 Requirements

• 3-4 years experience with contract management or document automation products
• Salesforce administration experience
• 3-5 years industry experience in revenue operations, legal ops, or sales ops
• 3-4 years coaching technical customers on product configuration

✨ Nice to Have

• Conga product experience
• Salesforce certification

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 📈 Career growth opportunities
• 🤝 Collaborative culture

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Phone Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Customer Success Interview· 60 min