🛠 Tech Stack

💼 About This Role

You'll manage customer orders through SAP and ensure timely processing. You'll handle queries via email and chat, coordinating with internal teams to resolve issues. This role offers a non-voice customer service experience in a global business services environment.

🎯 What You'll Do

• Manage customer orders through SAP
• Handle customer queries via email and chat
• Coordinate with internal departments to resolve order issues
• Maintain accurate customer and order data in SAP

📋 Requirements

• Bachelor's degree in Business, Commerce, Supply Chain, or related field
• 3–5 years of experience in Order Management or Customer Service
• Proficiency in SAP SD module
• Strong written communication skills

✨ Nice to Have

• SAP SD certification or relevant training
• Experience in shared services or GBS environments
• Familiarity with Lean or Six Sigma methodologies

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· N/A