19h ago
New Partner Experience Advisor
Manchester, UK
$26.6k-$32.6k / year
full-time Hybride-commerce
🛠 Tech Stack
💼 About This Role
You'll be the vital link for newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy for long-term success. You'll lead partner relationships and consult on growth to drive consistent order volume. This role offers visible impact in a fast-paced, entrepreneurial environment.
🎯 What You'll Do
- Lead partner relationships for newly signed restaurants.
- Consult partners on menu optimization and advertising tools.
- Coordinate with internal teams like photography for digital storefront.
- Manage outbound calls to resolve partner issues and build trust.
📋 Requirements
- Strong communication and excellent phone presence.
- Target-driven mindset with high attention to detail.
- IT literacy proficient in Microsoft software.
- Emotional intelligence to build rapport and navigate challenges.
✨ Nice to Have
- Experience in account management, sales, or customer service.
- Experience in a fast-paced startup or technology environment.
- Knowledge of Salesforce.
🎁 Benefits & Perks
- 💰 Annual bonus up to £6,000 paid quarterly.
- 🌱 Fast learning in an entrepreneurial environment.
- 🧠 Career development and growth opportunities.
- 🌎 Inclusive culture with collaborative teams.
- 🏢 Hybrid working after probation.
📨 Hiring Process
Typically includes 3-4 interview stages.
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