19h ago

New Partner Experience Advisor

Manchester, UK

$26.6k-$32.6k / year

full-time Hybride-commerce

🛠 Tech Stack

💼 About This Role

You'll be the vital link for newly signed partners during their first two months on the platform, ensuring they have the tools, confidence, and strategy for long-term success. You'll lead partner relationships and consult on growth to drive consistent order volume. This role offers visible impact in a fast-paced, entrepreneurial environment.

🎯 What You'll Do

  • Lead partner relationships for newly signed restaurants.
  • Consult partners on menu optimization and advertising tools.
  • Coordinate with internal teams like photography for digital storefront.
  • Manage outbound calls to resolve partner issues and build trust.

📋 Requirements

  • Strong communication and excellent phone presence.
  • Target-driven mindset with high attention to detail.
  • IT literacy proficient in Microsoft software.
  • Emotional intelligence to build rapport and navigate challenges.

✨ Nice to Have

  • Experience in account management, sales, or customer service.
  • Experience in a fast-paced startup or technology environment.
  • Knowledge of Salesforce.

🎁 Benefits & Perks

  • 💰 Annual bonus up to £6,000 paid quarterly.
  • 🌱 Fast learning in an entrepreneurial environment.
  • 🧠 Career development and growth opportunities.
  • 🌎 Inclusive culture with collaborative teams.
  • 🏢 Hybrid working after probation.

📨 Hiring Process

Typically includes 3-4 interview stages.

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