3d ago

Business Operations Manager

New York, NY

$160k-$220k / year

full-timemidsoftware

๐Ÿ’ผ About This Role

You'll work directly with our leadership team as a generalist operator, focusing on new vertical expansion. You'll drive 0-to-1 market entry, run design partner pilots, and own cross-functional strategic initiatives. This role offers high impact and the chance to shape the function at a fast-growing Series B startup.

๐ŸŽฏ What You'll Do

  • Define ICP and entry strategy for new verticals
  • Structure and run design partner pilots from kickoff to first contracted ARR
  • Lead discovery calls with executive stakeholders and PE-backed operators
  • Translate field insights into structured product briefs and scope priorities with Engineering
  • Build repeatable GTM playbooks as verticals graduate from pilot to scale

๐Ÿ“‹ Requirements

  • 3-6 years in consulting, investing, or high-growth startups
  • Demonstrated ability to own a complex, cross-functional initiative from start to finish
  • Strong analytical foundation: comfortable building models and sizing markets
  • Comfort operating in ambiguous environments where the problem isn't handed to you

โœจ Nice to Have

  • Experience with vertical SaaS, AI-enabled products, or services businesses
  • Background working with PE-backed platforms or multi-location operators
  • Direct customer-facing or field experience in B2B

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Flexible PTO plus U.S. federal holidays
  • ๐Ÿฑ Daily in-office lunch through Parkday
  • ๐Ÿฅ Comprehensive medical, dental, and vision insurance
  • ๐Ÿ’ฐ Company-sponsored 401(k) through Vestwell
  • ๐Ÿš— Commuter benefits and late-night rideshare

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Case Studyยท 60 min
  4. 4Executive Interviewยท 45 min
  5. 5Offerยท 30 min

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