3d ago
Business Operations Manager
New York, NY
$160k-$220k / year
full-timemidsoftware
๐ผ About This Role
You'll work directly with our leadership team as a generalist operator, focusing on new vertical expansion. You'll drive 0-to-1 market entry, run design partner pilots, and own cross-functional strategic initiatives. This role offers high impact and the chance to shape the function at a fast-growing Series B startup.
๐ฏ What You'll Do
- Define ICP and entry strategy for new verticals
- Structure and run design partner pilots from kickoff to first contracted ARR
- Lead discovery calls with executive stakeholders and PE-backed operators
- Translate field insights into structured product briefs and scope priorities with Engineering
- Build repeatable GTM playbooks as verticals graduate from pilot to scale
๐ Requirements
- 3-6 years in consulting, investing, or high-growth startups
- Demonstrated ability to own a complex, cross-functional initiative from start to finish
- Strong analytical foundation: comfortable building models and sizing markets
- Comfort operating in ambiguous environments where the problem isn't handed to you
โจ Nice to Have
- Experience with vertical SaaS, AI-enabled products, or services businesses
- Background working with PE-backed platforms or multi-location operators
- Direct customer-facing or field experience in B2B
๐ Benefits & Perks
- ๐๏ธ Flexible PTO plus U.S. federal holidays
- ๐ฑ Daily in-office lunch through Parkday
- ๐ฅ Comprehensive medical, dental, and vision insurance
- ๐ฐ Company-sponsored 401(k) through Vestwell
- ๐ Commuter benefits and late-night rideshare
๐จ Hiring Process
Estimated timeline: 2-4 weeks
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Case Studyยท 60 min
- 4Executive Interviewยท 45 min
- 5Offerยท 30 min
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