💼 About This Role

You'll serve as a trusted strategic advisor to small restaurant owners, addressing their concerns and resolving issues. You'll coordinate with English-speaking colleagues to translate and communicate solutions to Mandarin-speaking clients. This role offers a chance to make a direct impact on helping independent restaurants thrive.

🎯 What You'll Do

• Address client concerns via phone, email, and chat
• Establish trusted advisor relationships with clients
• Translate and communicate between English and Mandarin speakers
• Liaise with clients and mediate disputes

📋 Requirements

• Professional fluency in English and Mandarin
• Quick learner of product details and call techniques
• Ability to work under high pressure and think quickly
• Excellent verbal and written communication skills

🎁 Benefits & Perks

• 💰 Competitive salary package up to RM7000 per month
• 🏢 Onsite role in Kuala Lumpur office
• 🎯 Impactful work supporting small restaurants