1d ago
Client Implementation Manager
Remote
$110k-$125k / year
full-timemid Remotehealthcare
๐ Tech Stack
๐ผ About This Role
You'll lead end-to-end client implementations for Rightway's PBM and Navigation service lines, from kickoff to steady-state transition. You'll drive project timelines, coordinate cross-functional teams, and manage client expectations with proactive communication. This role stands out with AI-enabled workflows integrated into daily tasks.
๐ฏ What You'll Do
- Own end-to-end project management for multiple concurrent client implementations.
- Facilitate kickoff meetings, status calls, and cross-functional coordination.
- Serve as primary client point of contact during implementation phase.
- Proactively identify risks and develop mitigation strategies.
๐ Requirements
- Bachelor's degree in Business, Healthcare Management, IT, or equivalent.
- 2-5 years of project management experience in PBM, healthcare navigation, or healthcare IT.
- Proficiency in Smartsheet, Monday.com, Microsoft Project, JIRA, or Salesforce.
- Demonstrated ability to manage multiple complex projects simultaneously.
โจ Nice to Have
- Familiarity with AI productivity tools.
- Experience in pharmacy benefit management workflows.
- Strong understanding of healthcare navigation industry practices.
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
- ๐ป Remote work
- ๐ฅ Health insurance
- ๐ฐ Competitive salary
- ๐ Career development
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 60 min
- 3Technical Assessmentยท 45 min
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