1d ago

Client Implementation Manager

Remote

$110k-$125k / year

full-timemid Remotehealthcare

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll lead end-to-end client implementations for Rightway's PBM and Navigation service lines, from kickoff to steady-state transition. You'll drive project timelines, coordinate cross-functional teams, and manage client expectations with proactive communication. This role stands out with AI-enabled workflows integrated into daily tasks.

๐ŸŽฏ What You'll Do

  • Own end-to-end project management for multiple concurrent client implementations.
  • Facilitate kickoff meetings, status calls, and cross-functional coordination.
  • Serve as primary client point of contact during implementation phase.
  • Proactively identify risks and develop mitigation strategies.

๐Ÿ“‹ Requirements

  • Bachelor's degree in Business, Healthcare Management, IT, or equivalent.
  • 2-5 years of project management experience in PBM, healthcare navigation, or healthcare IT.
  • Proficiency in Smartsheet, Monday.com, Microsoft Project, JIRA, or Salesforce.
  • Demonstrated ability to manage multiple complex projects simultaneously.

โœจ Nice to Have

  • Familiarity with AI productivity tools.
  • Experience in pharmacy benefit management workflows.
  • Strong understanding of healthcare navigation industry practices.

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿ’ป Remote work
  • ๐Ÿฅ Health insurance
  • ๐Ÿ’ฐ Competitive salary
  • ๐Ÿ“ˆ Career development

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 60 min
  3. 3Technical Assessmentยท 45 min
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