3h ago

Senior Implementation Manager

Austin, TX

$130k-$170k / yearest.

full-timeseniortransportation

🛠 Tech Stack

💼 About This Role

You'll own the end-to-end deployment of Terminal's AI-powered Yard Operating System for enterprise customers, from kickoff through go-live. Your work enables global supply chain efficiency by unlocking yard-level data and automating operations. You'll partner with Product, Engineering, and Customer Success to deliver on-time, high-impact implementations that drive long-term retention.

🎯 What You'll Do

  • Own full implementation lifecycle for enterprise YOS deployments.
  • Build and maintain detailed project plans with milestones and risk flags.
  • Lead discovery workshops to define workflows and align stakeholders.
  • Coordinate cross-functional resolution of technical dependencies.

📋 Requirements

  • 5+ years in enterprise software implementation with multi-workstream deployments.
  • Hands-on experience implementing TMS, ERP, WMS, or similar platforms.
  • Demonstrated project management competency building real project plans.
  • Comfortable navigating technically complex environments with integrations and third-party vendors.

🎁 Benefits & Perks

  • 💵 Competitive salaries (market-rate, equity included)
  • 🏥 Comprehensive benefits package (medical, dental, vision)
  • 🌱 Professional growth opportunities in a high-growth startup
  • 🚀 Shape the future of logistics and global supply chain innovation

🚩 Heads Up

  • Salary not disclosed in posting (estimated)
  • Up to 50% travel requirement may be demanding
  • Role mixes implementation with post-go-live customer success ownership (potential scope creep)
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