💼 About This Role

You'll build and maintain enablement content for Harvey's support team, helping specialists ramp quickly as the product evolves. Your work directly improves learning outcomes across onboarding, product updates, and process changes. This role offers high ownership in a fast-growing AI company redefining professional services.

🎯 What You'll Do

• Build and maintain enablement content across the learning lifecycle.
• Translate rapid product releases into clear learning materials.
• Coordinate new hire onboarding schedules and track ramp progress.
• Organize content library and ensure materials stay current.

📋 Requirements

• 2+ years of experience in support enablement or content creation in a SaaS environment.
• Strong content creation skills to turn complex information into clear material.
• Instructional design fundamentals to structure learning content effectively.
• Experience adapting materials in fast release cycles.

✨ Nice to Have

• Experience with LMS platforms or video creation tools.
• Experience with AI-assisted content development workflows.

🎁 Benefits & Perks

• 💰 Competitive compensation ($87K - $130.4K) plus equity and bonus.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Screen· 45 min
3. 3Skills Assessment· 60 min