🛠 Tech Stack

💼 About This Role

You'll lead a team managing strategic integration partnerships for a federally chartered crypto bank. You'll drive operational excellence and advocate for client needs across institutional and retail landscapes.

🎯 What You'll Do

• Manage team providing daily client servicing and inquiry management for integration partners
• Advocate internally for product enhancements serving diverse user base
• Develop specialized processes to align support model with partner business strategy
• Resolve high-priority escalations and manage cross-organizational dependencies

📋 Requirements

• Familiarity with API architecture and ability to partner with technical teams
• Excellent understanding of blockchains and their nuances
• Experience working within regulatory frameworks
• Understanding of institutional and retail client needs in crypto and DeFi

✨ Nice to Have

• Experience with liquidity providers, exchanges, agency desks
• Project management skills for integrating new product releases
• Mentorship and team development experience

🎁 Benefits & Perks

• 🏖️ Remote work
• 💰 Competitive compensation
• 🏥 Health insurance
• 📈 Equity
• 🌍 Global team culture