🛠 Tech Stack

💼 About This Role

You'll lead loyalty and promotional strategy for FARFETCH, optimizing campaigns to drive lifetime value. You'll manage the annual promotional calendar, work cross-functionally with Analytics, Finance, and Product, and ensure campaigns hit financial guardrails.

🎯 What You'll Do

• Design and manage annual promotional and rewards calendar
• Oversee go-to-market planning from concept to execution
• Work with analytics to define and refine customer segments
• Manage annual budgeting and quarterly re-forecast process

📋 Requirements

• Experience managing promotions, rewards, or loyalty programs in high-volume e-commerce
• Quantitative skills with deep understanding of LTV, ROI, and incrementality
• Proficiency in Excel and BI tools (e.g., Looker)
• Experience in cross-functional environments

✨ Nice to Have

• Experience managing and developing individuals

🎁 Benefits & Perks

• 🏖️ Flexible work (3 days office, 2 days WFH)
• 💰 Employee Pension Scheme
• 💊 Health Insurance & Critical Illness cover
• 🎯 Flexible Benefits Program