🛠 Tech Stack

💼 About This Role

You'll become a Sentry product expert, ensuring customers achieve maximum value from the platform. You'll collaborate cross-functionally to drive adoption and uncover growth opportunities. This role blends deep technical expertise with strategic customer engagement.

🎯 What You'll Do

• Drive customer onboarding, adoption, value realization, and retention.
• Collaborate with stakeholders to define business and technical objectives.
• Act as a strategic advisor driving best practices and innovation.
• Partner with sales to identify expansions and new opportunities.

📋 Requirements

• BA/BS in CS or equivalent experience
• 5+ years in Customer Success or customer-facing role
• Technical understanding of DevOps, monitoring, or cloud-native platforms
• Experience with complex multi-divisional customers

✨ Nice to Have

• Developer or DevOps background
• Extensive knowledge in application monitoring, Logs, Metrics, Traces

🎁 Benefits & Perks

• 💰 Competitive salary plus commission
• 🏢 Hybrid work model with anchor days
• 📈 Equity offered

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Interview· 60 min