🛠 Tech Stack

💼 About This Role

You'll own the global customer advocacy and reference program, defining strategy and operating model aligned to GTM priorities. You'll build a referenceable customer base and drive customer advocacy content to support sales, campaigns, and PR. This role combines operational rigor with cross-functional collaboration across Sales, Marketing, and Product.

🎯 What You'll Do

• Own the global customer advocacy and reference program strategy and operating model
• Build and maintain a centralized library of reference customers and advocacy assets
• Manage end-to-end customer advocacy content production and approvals
• Design scalable workflows for intake, reference matching, and tracking
• Measure and report on program effectiveness and business impact

📋 Requirements

• 4–7+ years in Customer Marketing or customer references programs
• Proven experience scaling customer reference programs globally
• Hands-on experience with CRM or reference platforms and data quality
• Strong stakeholder management across Sales, Marketing, and Product teams

✨ Nice to Have

• Experience applying automation and AI tools in advocacy programs
• Background in cybersecurity or enterprise SaaS
• Knowledge of customer reference governance and consent management

🎁 Benefits & Perks

• 🏖️ Remote work flexibility
• 💰 Competitive compensation and equity
• 📈 Career development opportunities
• 🕒 Flexible PTO policy

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Panel interview· 60 min
4. 4Offer· 30 min