🛠 Tech Stack

💼 About This Role

You'll partner with strategic enterprise customers to ensure they derive sustained operational value from Observe by Snowflake. You'll embed with SRE, DevOps, and platform teams to drive platform adoption and optimization, acting as a trusted technical advisor in complex enterprise environments.

🎯 What You'll Do

• Optimize datasets, queries, dashboards, and alerts for reliability and cost
• Lead regular health checks, architecture reviews, and proactive improvement initiatives
• Identify new use cases and expansion opportunities aligned to customer outcomes
• Coordinate technical escalations and advocate across Support, Engineering, and Product

📋 Requirements

• 7+ years of experience in SRE, DevOps, or observability engineering
• Hands-on experience with Datadog, Dynatrace, Splunk, New Relic, Grafana, or Elastic
• Practical experience with OpenTelemetry signals, instrumentation, and pipelines
• Strong understanding of distributed systems and cloud-native architectures

✨ Nice to Have

• Experience standardizing telemetry strategies with OpenTelemetry
• Experience modernizing from legacy monitoring to modern platforms
• Familiarity with AWS, GCP, Azure, or Kubernetes

🎁 Benefits & Perks

• 💰 Competitive salary ($161k-$201k)
• 🏖️ Flexible time off
• 🏥 Health insurance
• 📈 Equity
• 🏢 Office in Menlo Park

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Technical interview· 60 min