🛠 Tech Stack

💼 About This Role

You'll own the technical side of every strategic deal as a partner to the sales and engineering teams. Your core impact will be guiding technical evaluations and leading POCs that prove Plain can deliver. This role is a chance to build the Solutions Engineering function from the ground up at a company redefining customer support.

🎯 What You'll Do

• Drive technical evaluation throughout the sales cycle
• Lead technical evaluation of POCs from discovery to onboarding
• Go deep on the product to guide complex customer use cases
• Influence the roadmap by feeding structured signal to product and engineering

📋 Requirements

• 4+ years in solutions engineering or technical pre-sales at a SaaS company
• Technical skills including APIs, SQL, webhooks, and system architecture
• Experience with developer audience or complex technical product
• Scrappy and creative problem-solving mindset

✨ Nice to Have

• Experience in pre- and post-sales
• Ability to explain complex topics to both technical and non-technical buyers

🎁 Benefits & Perks

• 💰 Competitive salary with equity
• 🏢 San Francisco office with hybrid arrangement

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical Assessment· 60 min