Tech Stack

Description

You'll manage customer relationships and ensure successful adoption of CloudSEK's cybersecurity products, working to identify and resolve digital threats using AI technology.

Requirements

• Experience in customer success or account management
• Strong communication and interpersonal skills
• Ability to work remotely in Brazil
• Understanding of cybersecurity concepts

Responsibilities

• Manage customer relationships and ensure product adoption
• Drive customer satisfaction and retention
• Identify upsell and cross-sell opportunities
• Act as a liaison between customers and internal teams