🛠 Tech Stack

💼 About This Role

You'll lead the support and operation of cloud infrastructure and OpenShift clusters for enterprise customers. Your core impact is ensuring reliability, security, and scalability across managed services environments. This role stands out with a focus on mentoring engineers and driving operational excellence.

🎯 What You'll Do

• Lead cloud infrastructure support and operations across customer environments.
• Own complex incident escalations and problem investigations.
• Manage Red Hat OpenShift clusters including upgrades and lifecycle.
• Mentor engineers and drive monitoring, automation, and documentation improvements.

📋 Requirements

• 5+ years in customer-facing IT infrastructure or cloud operations.
• 3+ years supporting a production OpenShift environment.
• Experience leading complex incidents and escalations.
• Expertise in Azure, AWS, OCI, or GCP.

✨ Nice to Have

• Managed services or multi-customer support experience.
• Scripting skills in PowerShell, Python, or Bash.
• Relevant cloud or OpenShift certifications.

🎁 Benefits & Perks

• 🌍 Remote Work - fully remote role.
• 💰 Competitive Salary - $140K-$160K.
• 🏖️ Flexible Time Off - unspecified but implied.
• 📚 Professional Development - certifications encouraged.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min