🛠 Tech Stack

💼 About This Role

You'll drive customer success for enterprise clients in the food sustainability space, owning portfolios from onboarding to ARR growth. You'll be a trusted climate advisor, helping companies reduce emissions while expanding contract values. This role offers the chance to shape a fast-growing climate tech startup in a mission-driven team.

🎯 What You'll Do

• Lead renewal negotiations and drive upsell opportunities
• Build strong client relationships as a trusted climate advisor
• Onboard users and guide data collection on the RootOS platform
• Analyze CO₂ emission patterns and present reduction insights

📋 Requirements

• 3+ years in customer-facing roles, ideally B2B SaaS or consulting
• Excellent German (C2) and English (C1+)
• Hands-on, reliable, detail-oriented in fast-changing environments
• People-centric and proactive with strong communication skills

✨ Nice to Have

• Experience in climate/sustainability field
• Startup or scale-up background

🎁 Benefits & Perks

• 🤝 Work closely with Account Management leader
• 🌍 Cross-disciplinary team (sales, product, customer success)
• 🛠️ Best-in-class tools (Hubspot, Gong, Slack, Notion)
• 🚀 Fast hiring process (~10 working days)

📨 Hiring Process

Estimated timeline: 10 working days

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 60 min
3. 3Case study or role play· 60 min