1h ago

Guest Services Staff

Los Angeles, CA

$37,440-$45,760 / year

part-timeEntertainment

Description

You will provide direct customer service to guests at the Shrine Expo Hall, assisting with directions, ticket scanning, coat check, and ensuring a safe and enjoyable experience during events.

Requirements

  • High School Diploma or equivalent
  • 1-2 years of related work experience
  • Ability to lift 50 lbs.
  • Positive attitude with superior customer service skills
  • Ability to stand, walk, and climb stairs for long periods

Responsibilities

  • Answer guest questions and direct them to venue areas
  • Operate coat check rooms
  • Scan tickets and administer wristbands
  • Resolve guest complaints and monitor conduct
  • Enforce venue policies and assist ADA patrons
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